Frequently Asked Questions

FAQ Categories: City Government & Services  •  City Codes & Ordinances  •   Civic Center  •   Permits, Licenses & Passports
Public Records  •   Residential Services  •   Social Services  •   Your Community

CITY GOVERNMENT & SERVICES

 

 

 

 

 

How do I contact the Mayor of Hillsboro?

A: You can write Mayor Jerry Willey at 150 East Main Street, Hillsboro, OR 97123 or send an email. Phone calls can be directed to 503-681-6219 and faxes to 503-681-6232.

How do I contact a City Councilor?

A: You can write a councilor at 150 East Main Street, Hillsboro OR 97123 or send an email. Phone calls can be directed to 503-681-6219 and faxes to 503-681-6232. The councilors' biographies are posted online.

How do I apply to serve on a City commission, board or committee?

A: Contact the City Recorder's Office at 503-681-6219 for vacancies on City commissions, boards and committees. An application form is available online. The Mayor nominates appointed officials and the City Council approves the appointments.

How do I file for the position of Mayor or City Councilor?

A: Elections for councilor positions occur every two years (and for mayor every four years) and coincide with the General Election. Any candidate must be registered to vote in the State of Oregon and reside in the City for one year immediately preceding the election date. The City Recorder is the Elections Officer for the City. Contact the City Recorder's Office at 503-681-6219 or by email for more information.

How do I know which ward I'm in?

A: Go to the Hillsboro Maps portion of the City website and enter your information in the appropriate fields. Your ward number is listed as the last item under the "Land Use Information" heading.

I want to attend a City Council meeting. What kind of information do I need to know?

A: Citizens are welcome and encouraged to attend a City Council meeting. Meetings are held the first and third Tuesdays of the month, and a meeting schedule is posted online. Meetings are also broadcast live on Tualatin Valley Community Television on cable channel 30.

How do I review agendas and materials to be considered at the next City Council meeting?

A: City Council packets and agendas can be accessed online. They are generally posted the Thursday before the Council meeting. To get on the interested parties distribution list that receives email notification when packet information is posted, call 503-681-6219. Approved minutes for the past year are also posted online.

Can I speak at a City Council meeting?

A: Public participation is always welcome. Please review our public comment guidelines.

Who is the City Attorney?

A: The City of Hillsboro contracts with Beery, Elsner and Hammond for legal services. The City Attorney is hired by the City Council and provides legal advice to the Mayor, councilors and staff.

How do I register to vote?

A: If you can’t remember if you are a registered voter or not, check the State of Oregon's voter database. Voter registration forms are located at U.S. post offices, libraries and Department of Motor Vehicles offices. You can also download a form from the Oregon Secretary of State website.

How do I find my legislative representative at the state and national levels?

A: Go to the League of Oregon Cities’ search engine and select “Hillsboro” under the dropdown menu.

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CITY CODES & ORDINANCES

How do I report a violation of the Municipal Code?

A: Our Police Department, Code Enforcement Unit, handles these matters. Code Enforcement can be reached by calling 503-615-6645. The answering service is automated, and a response to a complaint will be made within 24 hours.

How do I look up City laws?

A: The governing documents for the City are found in the Hillsboro Charter and Municipal Code. Additions/amendments to the municipal code are made by the City Council. The current Charter was adopted by the voters on November 6, 2007 and became effective January 1, 2008.

What is the Charter?

A: A city charter is a legal document establishing a municipality. It spells out what a city can and cannot do, the responsibilities and authority of the Mayor and City Council and how the city should be managed and governed. The original charter was adopted by the voters in 1923 and was revised multiple times since then. In 2007 a new, much shorter, Home Rule Charter was approved by the voters.

What is an ordinance?

A: Ordinances make up the laws of a municipality, enacted by the City Council and approved by the Mayor. Unless given an emergency clause, an ordinance is effective 30 days after its passage by the City Council. An ordinance is the most binding form of action taken by the City Council, and compliance is monitored by the Code Enforcement Unit of the Hillsboro Police Department. For Code Enforcement issues, call 503-615-6645.

What is a resolution?

A: A resolution is used by the City Council to exercise its administrative authority. Resolutions generally deal with matters of a special or temporary nature.

What is an order?

A: The City Council approves an order when considering a matter that involves quasi-judicial authority, such as an appeal of a Planning Commission decision to the City Council.

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CIVIC CENTER

How do I reserve a room at the Civic Center?

A: Meeting rooms are available at the Civic Center for government, personal, business and non-profit use. Room reservation fees vary, depending on the room size. Additional fees apply for evening/weekend use and audio-visual equipment. Before calling for a meeting room reservation, please have the following details ready:

  • Requested reservation date, start time and end time. Let us know if you have a specific room in mind.
  • Number of people attending.
  • Special requests such as extra garbage cans or audio-visual needs.

General Public: To reserve a room for personal, business and non-profit use, call
Hillsboro's Parks & Recreation Department at 503-681-6120.
Government Agencies: To reserve a room on behalf of a government agency, call the
City of Hillsboro switchboard at 503-681-6100.

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PERMITS, LICENSES & PASSPORTS

Where can I get a copy of my marriage license?

A: The City of Hillsboro does not maintain marriage license records. You can contact the Washington County Department of Assessment and Taxation at 503-846-8752.

Where can I apply to get my passport?

A: To apply for your passport visit the Washington County Department of Assessment and Taxation, between 9:00 a.m. and 4:00 p.m., Monday through Friday. The office is located in the Public Services Building at 155 N First Avenue in Hillsboro, Room 130, or you can call them at 503-846-8741. Passport application services are also available at the downtown Hillsboro 125 S 1st Avenue location of the U.S. Post Office, from 10:00 a.m. to 3:00 p.m., Monday through Friday.

How do I apply for a liquor license for my business in Hillsboro?

A: Your first step is to contact the Oregon Liquor Control Commission (OLCC) at 503-872-5000. Once you fill out their application, you will need to file a liquor license application with the City Recorder's Office. The application will be reviewed by the Police Department. The City Council will approve/deny the application at the next available City Council meeting.

I want to hold an event in the right-of-way in Hillsboro. Do I need a permit?

A: Yes, you will need to apply for a special events permit if you will be closing any public rights-of-way in the City (Washington County and the State of Oregon also have a permitting process for public rights-of-way under their jurisdictions). Applications are processed by the Engineering Division of the Public Works Department. The application will be reviewed by the Police, Fire and Engineering departments. There is no fee for this permit. Call 503-681-5240 for more details.

I want to have a block party in my neighborhood. Do I have to apply for a permit?

A: Yes. You will need to apply for a block party permit. Applications are processed by the Engineering Division of the Public Works Department. The application will be reviewed by the Police, Fire and Engineering departments. There is no fee for this permit. Call 503-681-5240 for a permit application and additional details.

How do I apply to hold an event in the Civic Center Plaza?

A: You need to fill out a Plaza Activity Permit and submit it to the Parks and Recreation Department. Call 503-681-6530 for further details.

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PUBLIC RECORDS

How do I get information about marriage certificates or vital records?

A: The City of Hillsboro does not maintain these records. For marriage licenses, contact the Washington County Office of Assessment and Taxation at 503-846-8752. For birth and death records up to six months, contact the Washington County Health and Human Services office at 503-846-3538. For birth and death records after six months, contact the Oregon State Vital Statistics Office in Portland at 971-673-1190.

I want to obtain a copy of a City record. What do I do?

A: Many City Council-related records for the past year can be accessed online. For other records, review the Public Records Request form and fee schedule and call the City Recorder's Office at 503-681-6117 or by email for more details.

How do I find someone buried in the Pioneer Cemetery?

A: The City Recorder's Office oversees burial records for the Pioneer Cemetery. Many of the records can be accessed online. If you need assistance, call 503-681-6219 or come to the fifth floor of the Civic Center. Copies of the grave location and cemetery map will be provided for you if the record can be located. You can also access a map of the Pioneer Cemetery located at 1601 SW Baseline Road.

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RESIDENTIAL SERVICES

Who do I contact about a garbage pick up?

A: You can contact Hillsboro Garbage at 503-648-4219. Hillsboro Garbage is a private company and is not affiliated with the City of Hillsboro.

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SOCIAL SERVICES

Where can I go to get the services I need?

A: Call 2-1-1, a referral service that will connect you to the services (i.e. food resources, health care, employment resources, counseling/support groups, housing/emergency shelter) you are looking for. Simply dial 2-1-1 from a landline, or call 503-222-5555 from a cell phone.

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YOUR COMMUNITY

How can I learn more about Hillsboro 2020?

A: For more information about the Hillsboro 2020 Vision or for volunteer information visit the Hillsboro 2020 website at www.hillsboro2020.org

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